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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mr. Lynch

November 9, 2024

5  out of  5
rating by Mr. Lynch
"Amazing service, nice atmosphere, and amazing customer service from the staff."
We responded:
"Thank you kindly Mr Lynch for your complimentary remarks and five star review. We will do our best to always offer you the best service we can. Take care sir!"
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Nicole Hammett

November 7, 2024

5  out of  5
rating by Nicole Hammett
"I absolutely love how Jon Garton & staff treat you like family. They truly care about people and are and amazing company."
We responded:
"Well thank you so much Nicole. We truly appreciate having wonderful customers like you, and we are happy that you are pleased with our service. Gosh, thanks for taking the time to leave a nice review. You made our day!"
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Donna Rumbaugh

November 1, 2024

5  out of  5
rating by Donna Rumbaugh
"Always helpful with any issue. I have had Statefarm at this office for many many years."
We responded:
"How nice! Thank you Donna for reaching out to provide us with a nice review. Your business is greatly appreciated here, and we hope to serve you well for a long time to come. Thank you very much!"
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Katherine Severt

October 17, 2024

5  out of  5
rating by Katherine Severt
"I have had insurance with Jon Garton (previously Jim Moreland) for decades. I have never had any issues. Teresa goes above and beyond to help out with anything you ever need from her."
We responded:
"Thank you kindly for your comments Katherine. We will continue to serve you as best we can. Thanks for taking the time today."
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Russell Lynch

October 16, 2024

5  out of  5
rating by Russell Lynch
"Best insurance office around! Also the staff (Amy) is awesome, bends over backwards to help and make recommendations for you not them. Highly recommend you give them a call for a quote."
We responded:
"Thank you Russell for your kinds words and stopping your world just to provide us with an outstanding review. We are humbled by your comments, and most grateful for your business. Many thanks sir!"
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April Holland

October 10, 2024

5  out of  5
rating by April Holland
"My family and I have been customers for more than 12 years. The service is always friendly, upbeat, and professional. Jon and his team, especially Amy, make us feel like we’re part of the family."
We responded:
"Thanks April! We all appreciate the kind words and just you taking your time to provide us with such a nice review. We are happy to serve your insurance need here at our office. Take care!"
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Kimberly Turley

September 17, 2024

5  out of  5
rating by Kimberly Turley
"We have been with Jon Garton for years now. Top notch professional insurance company. I’ve dealt with Amy and Teresa both when I had questions about coverage and when we needed to make changes to our policy and they both are very helpful, knowledgeable, caring and they don’t treat you like a “policy number”, they treat and speak to you as a person, as a friend, like a family member. They work hard to offer the coverages for each of your circumstances at the best price possible. They explain about what each option covers and make recommendations. It’s no pressure, no sales pitch, just information so you can make the most informed decision. I just can’t say enough about this group!! Would definitely recommend 10/10."
We responded:
"Hi Kim! I wanted to say thank you for the kind words you left us. And thank you for taking the time to do that. We are very humbled by your words and we will continue to provide you with the best service we possibly can. We have always appreciated your business. Thanks again! "
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Randy Edrington

September 16, 2024

5  out of  5
rating by Randy Edrington
"I have been with Jon garton for over 20 plus years since I moved back to west Virginia, Jon garton and state farm, have covered my automobiles, and when I have had accidents everyone in his office in genuinely concerned that you are ok first and foremost. I had state farm when I lived in Florida and my mom and grandmother always used state farm we have always been satisfied with state farm and for the last 8 years state farm has covered my house, whenever I have need a quote, it’s done in a timely manner glad to have my property covered by Jon garton and state farm! Everyone in his office is top notch! Randy"
We responded:
"Randy thank you so much for such kind words. Thanks for taking the time. It has always been our pleasure to serve you. We have greatly appreciated your business over the years. We fully intend to honor our commitment to you as we move forward. Thanks again my friend!"
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Chloe Elaine

September 13, 2024

5  out of  5
rating by Chloe Elaine
"I’ve been a client for 9 years now, and I couldn’t be happier. Really the nicest, friendliest and most professional people in the business, this is the best insurance and agent around. Teresa is the best, always so helpful and couldn’t be kinder."
We responded:
"Hi Chloe! Thank you kindly for taking the time to review our office and we appreciate it your kind words. It’s nice to know we do a few thing right for folks. We greatly appreciate your business. You mean the world to us! Take care!"
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Audra Armstrong

September 12, 2024

5  out of  5
rating by Audra Armstrong
"We’ve had nothing but a wonderful experience from Jon and his staff since switching to his insurance company. They’re professional, friendly, and go out of their way to accommodate every need. A++ and HIGHLY recommended!!!"
We responded:
"Well what kind words! Thank you so much Audra for taking the time to review our insurance office. It’s our pleasure to serve you. Thank you for your business."
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Robin Blakeman

August 29, 2024

5  out of  5
rating by Robin Blakeman
"Jon Garton and his staff are friendly and helpful; they are always quick to respond to questions, address claims and provide information. I would recommend their services."
We responded:
"Thank you for your kind words Robin, AND for taking the time to complete a review. We appreciate your business very much."
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Amanda Cassidy

August 14, 2024

5  out of  5
rating by Amanda Cassidy
"I’ve been with Jon Garton insurance for a long time. Great service and Amy is the best! Everyone is super nice and friendly."
We responded:
"Thank you so much for your review Amanda! It’s our pleasure to serve you."
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Leigh Ann Levine

August 13, 2024

5  out of  5
rating by Leigh Ann Levine
"They are terrific and become part of your Family ! Teresa Hale is amazing and always there to assist! I followed her from one office to this current office Would highly recommend using this State Farm agent Jon Garton"
We responded:
"Thank you so much for your beautiful review Leigh Ann. We appreciate your business and it’s our pleasure to serve you!"
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Beth Roof

August 13, 2024

5  out of  5
rating by Beth Roof
"We've been using our previous insurance provider since 2014. Never had any issues with them. BUUUUUUT - our auto ins, which started off at a very good rate, kept creeping up. Homeowners kept creeping up. I'm not being critical as everything gets more expensive and the previous company has been really good to us. Long and short, I decided to look around to see if I could find a better rate. My mom uses State Farm and she gave me her agent's name - Jon Garten - State Farm. I called them and spoke with Amy. She is awesome. I knew I'd come to the right place when I told her what I was paying for homeowners' insurance and she asked, 'is that per quarter?' and I said, 'no, that's monthly.' And she said, 'OMGosh.' She got to work asking me questions about our autos and home. Gave me lots of info and a very good feeling that switching to State Farm was the absolute best thing to do. Said she'd get back to me the following day with quotes but she didn't. She got back to me that afternoon! And my husband and I were upside down with how much we were saving by switching. And each time I spoke with Amy through this whole process, she kept giving me changes with our rates. They kept going - DOWN! Took us a couple of days to get all the info together and we now have two awesome polices with Jon Garten - State Farm. If you are looking to find a reliable, friendly, wonderful agent, you need to call them. They are GREAT!!!!"
We responded:
"Thank you Beth! Sorry I missed you today. Many thanks for your kind review!"
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Brielle Bartram

July 23, 2024

5  out of  5
rating by Brielle Bartram
"I visited this state farm for my first car around a year ago. Every time I go in to pay my bill or over the phone I’m always greeted with friendly faces and warm communication. I would recommend this state farm to any person who's in need of car insurance because of how understanding and caring they are about each person that comes in no matter the situation."
We responded:
"Thank very kindly Brielle. We appreciate serving you and thank for the kind review."
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Jennifer Baldridge

July 15, 2024

5  out of  5
rating by Jennifer Baldridge
"I was with Jim Moreland for years before he passed. Teresa stayed with State Farm and started working with Jon. Jon “inherited” me and my family. Do you know how you can work with someone and instead of it being all about business, you’re working with your friend? That’s how Jon continued doing business with me. I am grateful to have someone watching over my family and I. I know if I call we will be ok. Thank you Jon, Teresa, and Amy for all that you do!"
We responded:
"Thank you so much Jennifer for these kind words. Trust me when I say it is our privilege to serve you. Call any time! Take care!"
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Jamie Worrell

July 15, 2024

5  out of  5
rating by Jamie Worrell
"Jon Garton and his staff have always been helpful and thorough in our insurance needs."
We responded:
"Gosh Jamie; thank you for this kind review. Thanks for taking the time too. It is our pleasure to to serve you!"
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Jen Flinchum

November 8, 2023

5  out of  5
rating by Jen Flinchum
"Jon Garton was my mom's car insurance agent for years, and has been my husband's for years. He is very good at his job and when my mom died recently he was very quick about getting things taken care of. Amy Hatten in his office is wonderful as well!"
We responded:
"Thank you kind madly for your review Jen. It is our pleasure to serve you. "
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Marshall Mort

June 23, 2023

5  out of  5
rating by Marshall Mort
"Nice place, nice people, they'll take care of you and make things as simple as possible while being transparent."
We responded:
"Hi Marshall! So kind of you to leave us such a nice review. We truly appreciate your business. Take care sir!"
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Victoria Ward

May 10, 2023

5  out of  5
rating by Victoria Ward
"They are always friendly and knowledgeable."
We responded:
"Thank you kindly for your five star review , Victoria! We appreciate you very much!"
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Montana Kirk

May 10, 2023

5  out of  5
rating by Montana Kirk
"Had them for insurance for a few years now, switched because they were a lot cheaper! Always very helpful to me when I call. They always take the time to help out, never rush you, & super fast with the quotes anytime you might need to add something. Love it here"
We responded:
"Wow! What a super review! Thank you Montana for taking the time and for being so thoughtful. It’s our pleasure to serve you always. Have a great day! Jon"
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Ashli Dyer

April 2, 2023

5  out of  5
rating by Ashli Dyer
"We ALWAYS receive the best care from Amy Hatten with Jon Garton’s office! Always lovely to work with."
We responded:
"Thank you so much for your five star review Ashli and just taking the time to write a review. You words and your business with our office mean so much. Enjoy the day my friend!"
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Carolyn Berlin

March 3, 2023

5  out of  5
rating by Carolyn Berlin
"So VERY helpful and friendly. Have used them for a long time"
We responded:
"Thank you so much for the five star review you left for us Carolyn. It’s been such a pleasure to serve your family I’ve r the years. God Bless and take care!"
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Yvonne Duff

November 1, 2022

5  out of  5
rating by Yvonne Duff
"Never have a lot of reasons to call, but I've used them for years. Always very friendly and knowledgeable about my claims, and info. So far, I highly recommend them."
We responded:
"Thank you so much for your five star review Yvonne. We appreciate your comment and enjoy doing business with you. Take care!"
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LAURA ADKINS

September 20, 2022

5  out of  5
rating by LAURA ADKINS
"I love the people in this office they go above and beyond. They even text me if I need to submit mileage for my discount."
We responded:
"We love you too my friend! Thank you for your business and this very nice review!"