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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alex H

Alex H

March 14, 2025

5  out of  5
rating by Alex H
"Teresa at Jon Garten’s office was very helpful and very informative when helping me with my insurance decision."
We responded:
"Thank you so much Alex for you nice review. We certainly appreciate your business. I will relay to Teresa your generous remarks, and thank you kindly for taking the time."
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Virginia Knight

March 11, 2025

5  out of  5
rating by Virginia Knight
"I have been with State Farm for many years and I have never had an issue. I have peace of mind with State Farm and feel I have great coverage at an affordable price. Teresa is always very kind and helpful and takes great care of me. Even the staff that I don't know as well are always helpful and courteous."
We responded:
"Wow! Thank you very kindly, Virginia! We try our best. Teresa and Amy truly enjoy serving you our customers. I will mention your comments to them. All the best!!"
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Thad Taylor

March 11, 2025

5  out of  5
rating by Thad Taylor
"Incredibly friendly and efficient customer service. I’m never afraid to call and ask a potentially dumb question, because I know whoever answers will help me out with a smile."
We responded:
"Very kind review Thad! Thank you for taking the time and your generosity."
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Natasha Jones

March 5, 2025

5  out of  5
rating by Natasha Jones
"Wonderful staff and excellent service and support,"
We responded:
"Why thank you Natasha! I know you’re new to our office, and we will work hard to meet your expectations. Stop by and meet everyone when possible, and thank you for taking the time to leave us a wonderful review!"
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Zachary McCallister

February 8, 2025

5  out of  5
rating by Zachary McCallister
"We have had Jon Garton as our agent for several years. I always speak with Amy when I have to switch or add anything. She has always been a great help getting me the best of what we need. They are the best . Thanks for all your help and always listening."
We responded:
"Thank you Zach for your kind words and five star review. We appreciate you greatly!"
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Tonya Kazee

February 7, 2025

5  out of  5
rating by Tonya Kazee
"The girls in the office are extremely helpful and very nice! A very nice State Farm location!"
We responded:
"Thank yo so much for taking time to do this review Tonya. It means a lot to all of us. "
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brad wolfe

February 6, 2025

5  out of  5
rating by brad wolfe
"I've been with State Farm and Mr.Garton As my insurance agent for a very long time. He has an incredible staff That is always willing to help anyway, they can."
We responded:
"Well thank you so much Brad. You’ve been a wonderful customer for us, and it’s been our pleasure to serve you."
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Byron Price

January 23, 2025

5  out of  5
rating by Byron Price
"Best insurance group in the business. My family has been with Jon for many years and they always go above and beyond to help when it is needed most. Jon and his team always go the extra mile to help their clients. I have recommended them to everyone I know, they are a true example of how business should be done."
We responded:
"Gosh! What wonderful words! Thank you so much Kevin for your confidence in our office and for taking the time to write an outstanding review! "
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Charles Holley

January 21, 2025

5  out of  5
rating by Charles Holley
"I've had this state farm for over 3 years, and wouldn't go anywhere else. Great staff and great prices!"
We responded:
"Hi Charles! Thank you so much for taking the time to leave us a kind review. Your business with us is much appreciated. Take care sir!"
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Cody Jamison

January 16, 2025

5  out of  5
rating by Cody Jamison
"Quick to act, helpful and very helpful in understanding the entire process of fixing our home after a power surge that took out most of our appliances and electronics."
We responded:
"Many thanks for your thoughtful words and kind review Cody! Thanks for taking the time."
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Derek watts

December 9, 2024

5  out of  5
rating by Derek watts
"The best bunch of people. Always very helpful"
We responded:
"Correction; the best bunch of people is the Derek Watts family! Many thanks for the nice review, and enjoy your Disney experience. Thank you for your business! "
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Roberta Dennison

December 9, 2024

5  out of  5
rating by Roberta Dennison
"I’ve been a State Farm customer for roughly two decades and I couldn’t be happier with their service. From the very beginning, their customer service has been top-notch. Jon, Amy, Teresa and Susan have always been incredibly helpful, attentive, and knowledgeable. Every time I’ve had a question or needed assistance, their team has been fantastic. State Farm’s rates are competitive, and they offer discounts that really make a difference. I highly recommend State Farm to anyone looking for reliable, affordable car and renter’s/homeowner’s insurance with excellent customer service. It's been a great experience for me."
We responded:
"Roberta thank you so very much for such a wonderful review. It is our pleasure to serve you. You’ve been a great customer to work for. Thank very much for your business, and taking time for this review."
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Mr. Lynch

November 9, 2024

5  out of  5
rating by Mr. Lynch
"Amazing service, nice atmosphere, and amazing customer service from the staff."
We responded:
"Thank you kindly Mr Lynch for your complimentary remarks and five star review. We will do our best to always offer you the best service we can. Take care sir!"
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Nicole Hammett

November 7, 2024

5  out of  5
rating by Nicole Hammett
"I absolutely love how Jon Garton & staff treat you like family. They truly care about people and are and amazing company."
We responded:
"Well thank you so much Nicole. We truly appreciate having wonderful customers like you, and we are happy that you are pleased with our service. Gosh, thanks for taking the time to leave a nice review. You made our day!"
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Donna Rumbaugh

November 1, 2024

5  out of  5
rating by Donna Rumbaugh
"Always helpful with any issue. I have had Statefarm at this office for many many years."
We responded:
"How nice! Thank you Donna for reaching out to provide us with a nice review. Your business is greatly appreciated here, and we hope to serve you well for a long time to come. Thank you very much!"
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Katherine Severt

October 17, 2024

5  out of  5
rating by Katherine Severt
"I have had insurance with Jon Garton (previously Jim Moreland) for decades. I have never had any issues. Teresa goes above and beyond to help out with anything you ever need from her."
We responded:
"Thank you kindly for your comments Katherine. We will continue to serve you as best we can. Thanks for taking the time today."
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Russell Lynch

October 16, 2024

5  out of  5
rating by Russell Lynch
"Best insurance office around! Also the staff (Amy) is awesome, bends over backwards to help and make recommendations for you not them. Highly recommend you give them a call for a quote."
We responded:
"Thank you Russell for your kinds words and stopping your world just to provide us with an outstanding review. We are humbled by your comments, and most grateful for your business. Many thanks sir!"
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April Holland

October 10, 2024

5  out of  5
rating by April Holland
"My family and I have been customers for more than 12 years. The service is always friendly, upbeat, and professional. Jon and his team, especially Amy, make us feel like we’re part of the family."
We responded:
"Thanks April! We all appreciate the kind words and just you taking your time to provide us with such a nice review. We are happy to serve your insurance need here at our office. Take care!"
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Kimberly Turley

September 17, 2024

5  out of  5
rating by Kimberly Turley
"We have been with Jon Garton for years now. Top notch professional insurance company. I’ve dealt with Amy and Teresa both when I had questions about coverage and when we needed to make changes to our policy and they both are very helpful, knowledgeable, caring and they don’t treat you like a “policy number”, they treat and speak to you as a person, as a friend, like a family member. They work hard to offer the coverages for each of your circumstances at the best price possible. They explain about what each option covers and make recommendations. It’s no pressure, no sales pitch, just information so you can make the most informed decision. I just can’t say enough about this group!! Would definitely recommend 10/10."
We responded:
"Hi Kim! I wanted to say thank you for the kind words you left us. And thank you for taking the time to do that. We are very humbled by your words and we will continue to provide you with the best service we possibly can. We have always appreciated your business. Thanks again! "
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Randy Edrington

September 16, 2024

5  out of  5
rating by Randy Edrington
"I have been with Jon garton for over 20 plus years since I moved back to west Virginia, Jon garton and state farm, have covered my automobiles, and when I have had accidents everyone in his office in genuinely concerned that you are ok first and foremost. I had state farm when I lived in Florida and my mom and grandmother always used state farm we have always been satisfied with state farm and for the last 8 years state farm has covered my house, whenever I have need a quote, it’s done in a timely manner glad to have my property covered by Jon garton and state farm! Everyone in his office is top notch! Randy"
We responded:
"Randy thank you so much for such kind words. Thanks for taking the time. It has always been our pleasure to serve you. We have greatly appreciated your business over the years. We fully intend to honor our commitment to you as we move forward. Thanks again my friend!"
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Chloe Elaine

September 13, 2024

5  out of  5
rating by Chloe Elaine
"I’ve been a client for 9 years now, and I couldn’t be happier. Really the nicest, friendliest and most professional people in the business, this is the best insurance and agent around. Teresa is the best, always so helpful and couldn’t be kinder."
We responded:
"Hi Chloe! Thank you kindly for taking the time to review our office and we appreciate it your kind words. It’s nice to know we do a few thing right for folks. We greatly appreciate your business. You mean the world to us! Take care!"
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Audra Armstrong

September 12, 2024

5  out of  5
rating by Audra Armstrong
"We’ve had nothing but a wonderful experience from Jon and his staff since switching to his insurance company. They’re professional, friendly, and go out of their way to accommodate every need. A++ and HIGHLY recommended!!!"
We responded:
"Well what kind words! Thank you so much Audra for taking the time to review our insurance office. It’s our pleasure to serve you. Thank you for your business."
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Robin Blakeman

August 29, 2024

5  out of  5
rating by Robin Blakeman
"Jon Garton and his staff are friendly and helpful; they are always quick to respond to questions, address claims and provide information. I would recommend their services."
We responded:
"Thank you for your kind words Robin, AND for taking the time to complete a review. We appreciate your business very much."
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Amanda Cassidy

August 14, 2024

5  out of  5
rating by Amanda Cassidy
"I’ve been with Jon Garton insurance for a long time. Great service and Amy is the best! Everyone is super nice and friendly."
We responded:
"Thank you so much for your review Amanda! It’s our pleasure to serve you."
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Leigh Ann Levine

August 13, 2024

5  out of  5
rating by Leigh Ann Levine
"They are terrific and become part of your Family ! Teresa Hale is amazing and always there to assist! I followed her from one office to this current office Would highly recommend using this State Farm agent Jon Garton"
We responded:
"Thank you so much for your beautiful review Leigh Ann. We appreciate your business and it’s our pleasure to serve you!"